At Sitarah Care, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the terms in this Privacy Policy.

 

1. Information We Collect
We collect the following types of information to provide a smooth shopping experience:

Personal Information
Collected during checkout, account creation, or form submissions:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address

Payment information (processed securely via payment partners; we do NOT store card details)

Device Information
Automatically collected through cookies and analytics:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on the site

Order Information

  • Products purchased
  • Order history
  • Communication preferences

 

2. How We Use Your Information
We use your information to:

  • Process and deliver your orders
  • Send payment confirmations, order updates, and shipping notifications
  • Respond to customer support queries
  • Improve website experience and product quality
  • Send promotional offers (only if you subscribe)
  • Prevent fraud and ensure secure transactions

We do not sell, share, or trade your personal data with third parties for marketing purposes.

 

3. How We Protect Your Information
We take strong measures to protect your personal data:

  • Encrypted payment processing
  • Secure server hosting
  • Limited access to personal data
  • Regular security monitoring

Despite these measures, no online platform is 100% secure, but we strive to maintain the highest safety standards.

 

4. Sharing Your Information
We only share information with third parties when necessary:

  • Shipping partners (to deliver your order)
  • Payment processors (to process secure payments)
  • Analytics services (to improve website performance)

These partners are required to keep your information confidential and secure.

 

5. Cookies & Tracking Technologies
We use cookies to:

  • Improve website usability
  • Remember your cart
  • Analyze traffic
  • Personalize your browsing experience

You can disable cookies in your browser settings, but some features may not work properly.

 

6. Your Rights
As a customer, you have the right to:

  • Request access to the information we hold about you
  • Update or correct your personal data
  • Request deletion of your personal information
  • Unsubscribe from marketing messages at any time

To exercise these rights, email us at: Sitarahcare@gmail.com

 

7. Data Retention
We retain your personal information only as long as necessary for:

  • Order fulfillment
  • Legal or regulatory requirements
  • Customer service support

After this period, your data is securely deleted.

 

8. Age Restrictions
Our store is intended for individuals 18 years and older. We do not knowingly collect information from children.

 

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Last Updated” date will be revised.

 

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:

📧 Email: Sitarahcare@gmail.com
📞 Phone: 0329 6166304