Welcome to Sitarah Care. By accessing or purchasing from our website, you agree to follow the terms written below. Please read them carefully before using our services.

1. General Conditions

  • By shopping on our website, you confirm that you are 18 years or older.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Product prices, availability, and policies may change without prior notice.

2. Use of the Website

You agree not to:

  • Copy, duplicate, or sell any part of our website without written permission.

  • Use our products for illegal or unauthorized purposes.

  • Try to harm, disable, or interfere with the website.

3. Product Information

We do our best to provide accurate product details, but:

  • Colors, packaging, and descriptions may vary slightly.

  • Results vary from person to person; individual outcomes cannot be guaranteed.

  • Our products are natural/herbal but are not a substitute for medical treatment.

4. Pricing & Payment

  • All prices shown on the store are final unless a discount is applied.

  • Payment must be made through the available methods on our platform.

  • In case of incorrect pricing due to a system error, we reserve the right to cancel the order and notify you.

5. Orders & Confirmation

  • Once an order is placed, you will receive a confirmation SMS or email.

  • We may cancel orders due to stock issues, incorrect information, or suspected misuse.

  • You must provide accurate shipping details; Sitarah Care is not responsible for delays due to incorrect addresses.

6. Shipping & Delivery

  • Delivery times may vary depending on your location.

  • Delays caused by courier companies are beyond our control.

  • Shipping charges (if any) will be displayed at checkout.

7. Returns, Refunds & Exchanges

Please refer to our Refund Policy page for complete details.

  • Refunds or returns will only be accepted according to our official policy.

  • Products that are opened, used, or damaged by the customer will not be accepted for return.

8. User Accounts

If you create an account:

  • You are responsible for keeping your login details secure.

  • Any activity done through your account is considered your responsibility.

9. Intellectual Property

  • All website content—including text, images, branding, and product names—belongs to Sitarah Care.

  • You are not allowed to use our content without permission.

10. Limitation of Liability

Sitarah Care is not responsible for:

  • Allergic reactions due to undisclosed allergies

  • Wrong usage of the product

  • Damages caused by delays or courier handling

  • Misuse of the website by the user

Our maximum liability will never exceed the amount you paid for the product.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
Any disputes will be handled under Pakistani legal jurisdiction.12. Contact Information

For any questions regarding these Terms & Conditions, contact us:

📧 Email: Sitarahcare@gmail.com
📞 Phone: 0329 6166304